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Shipping Policy

Shipping Policy 

Introduction
At Kairos Homestead, we strive to ensure your shopping experience is seamless and your orders are delivered promptly. This Shipping Policy outlines important information regarding how we handle order processing, shipping times, and delivery.

1. Order Processing
1.1 Orders are typically processed within 2-3 business days of purchase, excluding weekends and holidays. During peak seasons or promotions, processing times may vary.

1.2 You will receive an email confirmation with tracking information once your order has been shipped.

1.3 Please ensure all billing and shipping information is accurate. Incorrect or incomplete addresses may result in delays or additional charges. Kairos Homestead is not responsible for orders delayed or returned due to address errors.

2. Shipping Methods and Rates
2.1 We offer the following shipping options:

  • Standard Shipping: Estimated delivery within 3-7 business days after order processing.

  • Expedited Shipping: Estimated delivery within 2-3 business days after order processing.

2.2 Shipping rates are calculated based on order weight, dimensions, and destination at checkout. Free shipping promotions may apply to eligible orders, as indicated on our Website.

3. Delivery Locations
3.1 Currently, we ship to addresses within the United States. Unfortunately, we do not ship internationally at this time.

3.2 We do not deliver to P.O. boxes or APO/FPO addresses. Please provide a physical address for delivery.

4. Delivery Times
4.1 Delivery times are estimates and may vary based on location, carrier availability, and other factors beyond our control.

4.2 While we make every effort to ensure your package arrives on time, we are not responsible for delays caused by shipping carriers, weather conditions, or unforeseen circumstances.

5. Lost or Damaged Packages
5.1 If your package is lost or damaged during transit, please contact us immediately at [Insert Email Address]. Include your order number and any available tracking information.

5.2 Kairos Homestead will work with the carrier to resolve the issue. Please note that claims for lost or damaged packages must be reported within 10 business days of the delivery date.

6. Returns and Refunds
6.1 For information on eligible returns, exchanges, and refunds, please refer to our Return Policy available on the Website.

7. Contact Us
If you have any questions or concerns about shipping, please contact us at:info@kairoshomestead.com

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